eLearning Development

Problem: Craft Studio, a privately held chain of American arts and crafts stores, has tracked an increase in product returns associated with trending art classes offered within store locations.  

Solution: This module is one of a series of courses covering each trending art class.  Employees will complete this course in order to gain basic knowledge of products, skills,  and practice making product recommendations to customers in a scenario-based interaction.

Tools Used: Articulate Storyline 360, Canva, WellSaid Labs

Highlights: Choose-Your-Adventure scenario, accordion, tab interaction layers, Drag and Drop knowledge checks with immediate feedback

Accompanying Documents:  Design Document,  Storyboard

Problem: The Forest Museum must train interns and new employees on a rolling basis to interact with public guests exhibiting challenging behavior while visiting the museum.  

Solution: This course is designed for interns and new employees to learn an effective technique that positively deals with visitor behavior while still achieving the mission-relation objectives of the museum.

Tools Used: Articulate Rise 360, Canva

Highlights: Scenario-based interaction, hotspot interaction, carousel interaction, knowledge checks with immediate feedback

Accompanying Documents:  Design Document

Problem:  All employees at Heartwood Timber must be prepared in the event of a bloodborne exposure event.  Inadequate training leaves individuals and their peers vulnerable to infections.  

Solution: This course is designed for all employees, including new those in the onboarding process, to complete on an annual basis at their own pace and schedule. 

Tools Used: Articulate Storyline 360, Canva, Amazon Polly

Highlights: Branching scenarios, motion paths, customized graphics

Accompanying Documents:  Design Document